Visual. Feedback. Fast.

See any website through your customers eyes with video screen capture and annotated screenshots.

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https://www.yoursite.com
Feedback

Perfect for web agencies, software companies, designers and developers.

Userback will help you save time and build better products.

Collect feedback with
video and screenshots

Get contextual feedback with our user-friendly screen capture and annotation tool.

Measure feedback and productivity

Track customer feedback in real-time and get insights on how projects are performing.

Manage multiple teams and clients

Streamline project management and invite clients to view their feedback.

Video screen capture

Collect video feedback from any web page or design. Give customers a voice and let them provide video feedback without ever having to leave your site.

Learn more about Video Feedback

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Screenshots with annotations

Capture visual feedback on any image or web page. Just draw on the screen and easily add annotations. Ditch those time-consuming emails and feedback with no context!

Userback - Screenshots

Customer feedback workflows

Manage customer feedback for multiple projects in the same place. Stay organised with tags, categories and notifications. Never miss important feedback again!

Feedback Workflow

Integrate with your favorite tools

Save time by integrating Userback with the most popular bug tracking and project management tools.

See how they work

Trusted by 20,000+ teams around the world.

udacity
couchbase
fxpro
ubiquiti
beatstars
cricut
vmware
ThermoFisher

Try Userback for free. We think you'll love it!

Sign up for a free 14 day trial. No credit card required.

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What our clients say

Userback is one of the services I love the most. Receiving feedback used to mean long emails, tons of print screens, and misunderstandings that lead to wasted work hours. With Userback we can provide a smoother experience to everyone involved.

Paulo Faustino
Paulo Faustino
Project Manager at Modulus Web Design

What I like best about Userback is its user friendliness and flexibility for users to provide feedback on anything that is viewable on their web browser

Mike Rosales
Mike Rosales
Head of Design at MRDZYN Studio

With Userback I have more control over projects. It allows me to add multiple projects and users and control them with project-based limitations

Erinn Corbitt
Erinn Corbitt
System Integration Manager at Orbitz Worldwide

With Userback it is very easy to integrate feedback with our customers. The service allows us to provide customer support at the highest level

Annmarie Woodworth
Annmarie Woodworth
Special Event Coordinator at Coloredge

Userback is the perfect solution for capturing feedback about how our web pages are working. We recently used it during UAT to track bugs and capture suggestions from stakeholders

David Hutson
David Hutson
Web Developer at Apphut

I really like Userback. More importantly, my clients LOVE Userback. When I complete a website and send over a prototype, my clients can easily add feedback quickly with notes and annotations. It takes the guess work out for deciphering client feedback.

Paul Impellizeri
Paul Impellizeri
VP at Great Big Digital Agency

When working with clients it's vital to have a clean UX and simple interaction. With Userback every new project evolves quickly and in a timely manner and it's really easy to use with Wordpress sites.

Felipe Muñoz
Felipe Muñoz
CEO at Growing Pains Guru

Userback makes the hardest part of a web development project easy. Our clients love the way they can practically draw on the screen, highlighting whatever they're not comfortable with. All in all, Userback is a rock solid tool in our arsenal.

Peter Kadas
Peter Kadas
CEO at Traction Tribe

Userback is a must have for any web application designer or developer. It's a unique tool that is an elegant answer for many client headaches

Stephen Moss
Stephen Moss
Web App Engineer at Revolution Technologies

The perfect app for client feedback with video and pictures! Userback is a huge time-saver when it comes to getting feedback from your clients. Not only can the client give notes and remarks using text but also recording a short video without installing any special add-on in their browser.

Kevin Bartok
Kevin Bartok
Manager at Duckly Marketing Agency
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