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Join Userback's co-founders for our first-ever "ask me anything". Friday 4th December, at 1:00 pm PST.
Join our first-ever "ask me anything".

Accelerate client feedback and approvals

Empower customers to show you exactly what they want with video and annotated screenshots

Try Userback For Free

Powerful website feedback tool for web agencies

Solve issues faster

Automatically collect key browser information along with video and annotated screenshots.

Centralize customer feedback

Manage all customer feedback in one place and integrate with tools you already use.

Increase satisfaction

Respond faster to customer feedback and easily let them know when issues are resolved.

Collect real-time customer feedback

Get highly contextual feedback with video and annotated screenshots. Stop relying on email and let customers tell you exactly what they want directly from your website.

Userback - Manage Feedback

Invite clients to see their feedback

Give clients access to view and comment on the feedback from their web projects. No more chasing up clients for revisions and approval!

Userback - Invite your Client

Allowing clients to click on the designs and show us exactly what they're referring to has completely changed the way we gather client feedback. We've been so impressed with Userback. I'm not joking when I say it's saved us hours of time!

Andy Pudmenzky, Director - Big Budda Boom

Features tailored to web agencies

Invite clients to see their feedback

Need clients to see the feedback on their projects? No problem. Easily invite them to see only the feedback on their own web projects.

video feedback

Give customers a voice and let them easily provide video feedback directly from your website.

Finish projects faster with client feedback

Easily share design concepts with clients and get visual feedback with comments.

See exactly what your customer sees

Collect high quality screenshots from any website or design. Userback's annotation tool works perfectly on all browsers and devices!

Get notified of
new issues

Never miss critical issues again! Get immediately notified of new and updated feedback. Userback also integrates with popular tools like Slack and Jira.

Work within your existing workflows

Customize workflows and manage feedback in a way that suits you best. You can even invite your team and assign feedback.

Join thousands of web agencies from around the world who already love using Userback to accelerate feedback and approvals.

Start free today!

What our clients say

Userback makes so much sense! It simply changes the way we communicate with our clients and the way our clients collect feedback from their customers

Warwick Kay
Warwick Kay
Senior UX Designer at

With Userback it is very easy to integrate feedback with our customers. The service allows us to provide customer support at the highest level

Annmarie Woodworth
Annmarie Woodworth
Special Event Coordinator at Coloredge

Userback is the perfect solution for capturing feedback about how our web pages are working. We recently used it during UAT to track bugs and capture suggestions from stakeholders

David Hutson
David Hutson
Web Developer at Apphut

Userback is a must have for any web application designer or developer. It's a unique tool that is an elegant answer for many client headaches

Stephen Moss
Stephen Moss
Web App Engineer at Revolution Technologies

With Userback I have more control over projects. It allows me to add multiple projects and users and control them with project-based limitations

Erinn Corbitt
Erinn Corbitt
System Integration Manager at Orbitz Worldwide

What I like best about Userback is its user friendliness and flexibility for users to provide feedback on anything that is viewable on their web browser

Mike Rosales
Mike Rosales
Head of Design at MRDZYN Studio
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