Accelerate client feedback and approvals

Empower customers to show you exactly what they want with screenshots and annotations

Try Userback For Free

See exactly what your customers see

Solve issues faster

Get a screenshot with annotations along with key browser information.

Centralize customer feedback

Manage all customer feedback in one place and integrate with tools you already use.

Increase satisfaction

Respond faster to customer feedback and easily let them know when issues are resolved.

Collect real-time customer feedback

Get high-quality visual feedback with screenshots and annotations. Stop relying on email and let customers give you instant feedback on your designs and web projects.

Userback - Manage Feedback

Invite clients to see their feedback

Give clients access to view and comment on the feedback from their web projects. No more chasing up clients for revisions and approval!

Userback - Invite your Client

Managing multiple web projects for clients is hard. Feedback comes in from all angles and things are too easily lost. That's where we come in. Userback makes it easy to collect and manage actionable customer feedback all in the one place.

Lee Le, Head of Product - Userback

Features tailored to web agencies

Invite clients to see their feedback

Need clients to see the feedback on their projects? No problem. Easily invite them to see only the feedback on their own web projects.

Collect multiple
screenshots

Sometimes one screenshot isn't enough. Customers can easily add multiple screenshots with their feedback.

Finish projects faster with client feedback

Easily share design concepts with clients and get visual feedback with comments.

See exactly what your customer sees

Collect high quality screenshots of what customers see including the browser details. Userback works perfectly on all browsers and devices!

Get notified of
new issues

Never miss critical issues again! Get immediately notified of new and updated feedback. Userback also integrates with popular tools like Slack and Jira.

Work within your existing workflows

Customize workflows and manage feedback in a way that suits you best. You can even invite your team and assign feedback.

Join thousands of web agencies from around the world who already love using Userback to accelerate feedback and approvals.

Start free today!

What our clients say

Userback is the perfect solution for capturing feedback about how our web pages are working. We recently used it during UAT to track bugs and capture suggestions from stakeholders

David Hutson
David Hutson
Web Developer at Apphut

Userback makes so much sense! It simply changes the way we communicate with our clients and the way our clients collect feedback from their customers

Warwick Kay
Warwick Kay
Senior UX Designer at Booking.com

With Userback I have more control over projects. It allows me to add multiple projects and users and control them with project-based limitations

Erinn Corbitt
Erinn Corbitt
System Integration Manager at Orbitz Worldwide

What I like best about Userback is its user friendliness and flexibility for users to provide feedback on anything that is viewable on their web browser

Mike Rosales
Mike Rosales
Head of Design at MRDZYN Studio

With Userback it is very easy to integrate feedback with our customers. The service allows us to provide customer support at the highest level

Annmarie Woodworth
Annmarie Woodworth
Special Event Coordinator at Coloredge

Userback is a must have for any web application designer or developer. It's a unique tool that is an elegant answer for many client headaches

Stephen Moss
Stephen Moss
Web App Engineer at Revolution Technologies
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