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Looking for a Hotjar alternative?

You are not alone. Find out why Userback is the world’s fastest growing Hotjar alternative for collecting visual website feedback.

Why Userback is better than Hotjar

Give your customers the tools they need to provide visual feedback from any webpage.

Fully featured website feedback tool
Works on all devices
Get visual feedback with annotated screenshots
Collect multiple screenshots at once
Let website visitors give feedback with audio and video recording
Collaborate on feedback with your team
Collect feedback on any webpage via a browser extension
Customizable feedback widget
Collect unlimited feedback with any pricing plan
Integrate with popular tools
Great value for small and mid-sized teams

Userback is the fastest growing alternative to Hotjar
Website Open
Client Recording
Upload Design

Website Feedback

Instantly turn your website into a dynamic canvas ready for feedback.

Video Feedback

Let customers easily provide video feedback on any website or design.

Design Feedback

Upload designs and PDF docs to Userback and get feedback from your clients.

We moved to Userback from another tool (Usersnap) that we used for a few years. Userback is less expensive, has a better UI/UX, has better features, and more than anything actually responds to customer requests.

Jeff Mackler, Owner - MRW Connected

A better way to manage customer feedback

Try Userback for free. We think you’ll love it!

Sign up for a free 14 day trial. No credit card required.

Try Userback For Free

What our clients say

Userback makes so much sense! It simply changes the way we communicate with our clients and the way our clients collect feedback from their customers

Warwick Kay
Warwick Kay
Senior UX Designer at

With Userback it is very easy to integrate feedback with our customers. The service allows us to provide customer support at the highest level

Annmarie Woodworth
Annmarie Woodworth
Special Event Coordinator at Coloredge

What I like best about Userback is its user friendliness and flexibility for users to provide feedback on anything that is viewable on their web browser

Mike Rosales
Mike Rosales
Head of Design at MRDZYN Studio

Userback is a must have for any web application designer or developer. It's a unique tool that is an elegant answer for many client headaches

Stephen Moss
Stephen Moss
Web App Engineer at Revolution Technologies

Userback is the perfect solution for capturing feedback about how our web pages are working. We recently used it during UAT to track bugs and capture suggestions from stakeholders

David Hutson
David Hutson
Web Developer at Apphut

With Userback I have more control over projects. It allows me to add multiple projects and users and control them with project-based limitations

Erinn Corbitt
Erinn Corbitt
System Integration Manager at Orbitz Worldwide
Try it!

Contact Us

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