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Join Userback's co-founders for our first-ever "ask me anything". Friday 4th December, at 1:00 pm PST.
Join our first-ever "ask me anything".

Why choose Userback over Loom?

When browser extensions just don't cut it. Userback is the world's #1 video feedback tool for capturing feedback directly from your website.

We've got your back!

Give customers the tools they need to provide video feedback from any webpage.

Fully featured customer feedback tool
Collect feedback with video screen capture
Collect feedback with annotated screenshots
Works without a browser extension
Easily get design feedback from clients
Add comments to video feedback
Add bookmarks to the video timeline
Public sharing options
Allow public comments
Custom workflows for new feedback
Collect user data with video recordings

Try Userback for free. We think you’ll love it!

Sign up for a free 14 day trial. No credit card required.

Try Userback For Free

Userback is the #1 Loom alternative for video customer feedback.

Client Recording
Share Feedback
Easy Bookmarking
Lee Le
Lee Le
Matthew Johnson

Fast Recording

Collect video feedback directly from your website. No browser extension required.

Easy Collaboration

Quickly share feedback and collaborate with your team.

Stay Organized

Easily bookmark and resolve issues as they are reported.

A better way to manage customer feedback

What our clients say

Userback makes so much sense! It simply changes the way we communicate with our clients and the way our clients collect feedback from their customers

Warwick Kay
Warwick Kay
Senior UX Designer at

With Userback I have more control over projects. It allows me to add multiple projects and users and control them with project-based limitations

Erinn Corbitt
Erinn Corbitt
System Integration Manager at Orbitz Worldwide

With Userback it is very easy to integrate feedback with our customers. The service allows us to provide customer support at the highest level

Annmarie Woodworth
Annmarie Woodworth
Special Event Coordinator at Coloredge

Userback is the perfect solution for capturing feedback about how our web pages are working. We recently used it during UAT to track bugs and capture suggestions from stakeholders

David Hutson
David Hutson
Web Developer at Apphut

Userback is a must have for any web application designer or developer. It's a unique tool that is an elegant answer for many client headaches

Stephen Moss
Stephen Moss
Web App Engineer at Revolution Technologies

What I like best about Userback is its user friendliness and flexibility for users to provide feedback on anything that is viewable on their web browser

Mike Rosales
Mike Rosales
Head of Design at MRDZYN Studio
Try it!

Contact Us

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