All Userback accounts are either pre-paid for 30 days or 12 months. We accept payment via most credit cards and you can cancel at any time.
You can change plans at any time. Changing plans is instant; you'll simply pay the difference and remain on the same monthly or annual cycle.
Yes, all new accounts start with a free trial of the Corporate plan. You get full access to Userback for 14 days and can upgrade at any time.
You bet! We love supporting startups and helping them grow. If you're a startup, you can apply to get 50% off all annual plans.
Most definitely! We'd love to support your charity with a 50% discount. Contact us to find out more.
If you decide to close your account mid month, you'll still have access to all your feedback until your billing cycle ends.
Trusted by some of the world's smartest companies