Userback Pricing Plans

Start collecting user feedback, no credit card required. Start your free 14 day trial today!

Monthly AnnualSave 15%

Team

$16/month
Collect feedback in small teams
5 Users
3 Projects
Unlimited Reporters
Unlimited Page Views
Plus
Collect Unlimited Feedback With screenshots, annotations and browser information
Multiple Screenshots Provide multiple screenshots with feedback
Widget Customization Change color, style and position to suit your needs
Workflow Customization Use tags and change status to suit your needs
Notifications Get notifications by email and Slack
Integrations Integrate with Jira, Slack, Trello and more
Collaboration Add comments and assign feedback to team members

Agency

$42/month
Collaborate on multiple projects
10 Users
15 Projects
Unlimited Reporters
Unlimited Page Views
Everything in Team
Design FeedbackNew Get feedback on designs and images
User Restrictions Choose the projects each user has access to
Client Role Invite clients to view only the feedback in their projects
Public Comments Share feedback and allow anyone to add comments
Javascript API Further customize Userback with our API
Unlimited Attachments Reporters can add attachments to their feedback
 

Corporate

$59/month
Manage web projects for clients
Unlimited Users
Unlimited Projects
Unlimited Reporters
Unlimited Page Views
Everything in Agency
Export Feedback Export feedback from your account
Widget Branding Add your logo to the feedback widget
Remove Powered By Logo Remove Powered By Userback from the feedback widget
 
 
 
 

Frequently Asked Questions

What payment types are accepted?

All Userback accounts are either pre-paid for 30 days or 12 months. We accept payment via most credit cards and you can cancel at any time.

Can I change my plan?

You can change plans at any time. Changing plans is instant; you'll simply pay the difference and remain on the same monthly or annual cycle.

Do you offer a free trial?

Yes, all new accounts start with a free trial of the Corporate plan. You get full access to Userback for 14 days and can upgrade at any time.

Is there a special offer for startups?

You bet! We love supporting startups and helping them grow. If you're a startup, you can apply to get 50% off all annual plans.

Do you have discounts for charities?

Most definitely! We'd love to support your charity with a 50% discount. Contact us to find out more.

Can I close my account?

If you decide to close your account mid month, you'll still have access to all your feedback until your billing cycle ends.

Join web agencies, software companies, designers and developers from around the world who already love Userback to collect and manage customer feedback.

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